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    • AvatarInUnison Admin
      Keymaster
      Post count: 43
    • AvatarAmanda Slone
      Participant
      Post count: 3

      What have you all found works best for your business to successfully snag new reviews? It’s been a while since we’ve had one, and we are trying to find a great way to make that an easy convo with our customers.

      • AvatarLauren Llewellyn
        Member
        Post count: 3

        Amanda, Great question and one I have as well. I’ve seen incentives given in return for a review but not ever tried it myself. Would love to be looped into any advice you’re finding!

        • Katie WhittingtonKatie Whittington
          Keymaster
          Post count: 4

          Hi Ladies!

          Thanks for sharing. I thought this was a helpful paragraph from the Big Commerce article above:

          “Follow up with buyers. Consider sending an email to customers after they make a purchase. You’re most likely to get a review when the purchase is still top of mind. Check out Bigcommerce app partner Yotpo to automate this process, which makes it easy for you but more importantly makes it easy for your customers. Remove as much friction as possible between your request and their ability to submit a review”

          Have either of you tried a method similar to this?

          • AvatarAmanda Slone
            Participant
            Post count: 3

            I haven’t tried this, I used to automate the square feedback and people would use this but it wasn’t visible to public, just internal.

            My issue is my POS integration, Square blocks the emails unless they sign up through me or I pay for the marketing platform. It might be time to look into this though, you can’t put a price on good reviews! I’ll definitely check this app out though to see if it can integrate, thanks Katie!

            Lauren one thing I used to do too was to copy my feedback link on Google and periodically share on my social media so it was a click and leave review, super easy. I might do this as well and send to people who have signed up for my email list. They have to like us some if they want emails right? I think this also goes back to you get in the weeds as an owner and this went to the back burner. I don’t know if you’ve had luck with something like that?

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