Good communication is key in every aspect of our lives, whether we are at home or at work.

But in a business environment, interpersonal skills and strong communication skills are critical soft skills employers are seeking. It is how we communicate with co-workers and team members, and how we get our message across. But sometimes, effective communication skills can be difficult. We might not always say what we mean, or we might bring our own emotions and personal life into the situation creating miscommunication. One way we can improve our communication skills is by engaging in active listening to understand what the other person is saying. Here are some additional tips to becoming an effective communicator, because if you can engage in clear communication, you’ll be able to manage relationships, provide honest feedback, resolve conflicts, and build a successful career.

From Katy Boyles
Katy is the Social Media Manager at Snagajob, where she loves talking to hourly workers and employers all day long. Her first hourly job was as a hostess.

So how can you improve your communication skills? Here are 10 key points to help you become a great communicator:

1. Listen more than you talk

One of the best ways to become a better communicator is to be a good listener. When you’re talking, it’s easy to get caught up in what you’re saying and forget to listen to the other person. But if you really want to understand someone, you need to engage in active listening and listen to them attentively.

2. Don’t interrupt

It can also be helpful not to interrupt the other person. It shows that you’re interested in what they have to say and that you respect them enough to let them finish their thought.

3. Use “I” statements

When we’re upset or angry, it can be difficult not to attack the other person. Instead of using “you” statements (e.g., “You are always late!”), try using “I” statements (e.g., “I feel frustrated when I’m left waiting”). This will help to defuse the situation and make it more likely that the other person will be receptive to what you’re saying.

4. Avoid absolutes

When we use absolutes, such as “never” or “always,” we’re usually exaggerating for effect. But this can make the other person feel defensive and less likely to listen to what we’re saying. Instead, try to use language that is more neutral and factual.

5. Be clear and concise

It’s important to be clear when you’re communicating so that there is no room for misunderstanding. This means being concise and avoiding filler words such as “um” and “like.”

6. Use positive body language

Nonverbal communication is a type of communication that is as important as verbal communication. During face-to-face interactions pay close attention to your body language. Body language is an important part of communication. Understanding non-verbal cues will help you become a better communicator by making sure you’re using positive gestures and facial expressions, such as making eye contact, nodding your head, and smiling.

7. Avoid sarcasm and humor

Sarcasm and humor can often be misunderstood, so it’s best to avoid them when you’re trying to communicate effectively. If you’re not sure if the other person will understand what you’re saying, it’s better to just play it safe and leave out the jokes.

8. Clarify misunderstandings immediately

If there is a misunderstanding, make sure to clarify it right away. This will help to avoid any confusion or misinterpretation down the road. You can also clarify what was communicated by paraphrasing and repeating back what you understood to avoid miscommunication. This skill set is particularly important in business communications.

9. Be aware of your tone

Your tone of voice can be just as important as the words you use. Make sure you’re speaking in a clear and friendly tone so that the other person knows you’re not angry or upset.

10. Practice, practice, practice

These 10 tips should help you improve your communication skills, but it’s important to remember that practice makes perfect. So don’t be discouraged if you don’t get it right away – just keep practicing and you’ll eventually master the art of communication!

For more information on this topic check out the following resources.

Reference Links:

1.)    10 Ways to Improve Your Communication Skills – Manpower

2.)   Effective Communication: 6 Ways to Improve Communication Skills

3.)   14 Proven Ways to Improve Your Communication Skills – Entrepreneur

4.)   20 Ways to Improve Your Communication Skills – Oberlo

5.)   The Best Ways to Improve Your Communication Skills – Economics

6.) Types of Communication – Back to Basics

7.) How to improve communication skills – Alison

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