Intro:
Most business owners know they should have documented processes… but who has the time? Here’s the good news: building a Standard Operating Procedure (SOP) library doesn’t have to be complicated. With just 15 minutes, you can write your first SOP and take a big step toward running a smoother, more scalable business.
Step 1: Start with What’s Repeated Most
Think of a task you—or someone on your team—does often. It could be:
- Opening the store
- Posting on social media
- Responding to a new customer inquiry
- Cashing out at the end of the day
Pick the one that feels the most annoying to repeat or explain. That’s your first SOP.
Step 2: Use the “Checklist + Context” Formula
A good SOP has two parts:
- Checklist – the exact steps (bulleted or numbered)
- Context – any notes that explain why or how things should be done a certain way
📄 Example: “Opening the Store” SOP
- Turn off the alarm
- Turn on the lights and music
- Start the coffee machine
- Wipe down the counters
- Unlock front door by 9:55 a.m.
Context tip: “Always unlock 5 minutes early in case someone’s waiting.”
Step 3: Don’t Overthink the Format
Use what you already have:
- A Google Doc
- A Notes app
- A whiteboard photo
- Even a video walk-through
The key is to capture the process once—then refine it over time.
Step 4: Store It Where Your Team Can Access It
Create a simple folder or digital hub labeled “SOP Library” and drop it in:
- Google Drive
- Dropbox
- A printed binder
- Shared iPhone Notes
Pro tip: Keep your SOPs short and labeled by role or task so they’re easy to find.
Step 5: Add One SOP a Week
You don’t need 20 SOPs today. Just commit to adding one a week. In a few months, you’ll have a full library—without burning out.
Why It Matters:
- It makes training easier
- Cuts down on mistakes
- Lets you take a real day off (yes, really)
