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122 resources

Article

How to Create a Dress Code

Creating a dress code for a local business involves considering both practical and legal aspects to ensure compliance with relevant laws and regulations while also reflecting…

Leadership & People
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Guide

Checklist: Creating a Positive First Impression

Creating a positive first impression is crucial for local businesses as it sets the tone for the customer experience and can significantly impact customer satisfaction and…

Leadership & People
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Article

3 Ways Small Businesses Can Harness Customer Data

In the competitive landscape of small businesses, understanding your customers is key to success. By analyzing customer data effectively, you can uncover valuable insights that drive…

Marketing & Sales
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Article

6 Rules for Persuasive Storytelling

from the Nielsen Norman Group, written by Rachel Krause, April 28, 2019 Summary:  Stories build empathy and make the user needs and pain points memorable to your team. Effective…

Marketing & Sales
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Article

3 Creative Mindset Exercises for Local Businesses

Staying ahead often requires more than just conventional problem-solving. To truly thrive and innovate, it’s essential to nurture a culture of creativity within your team. Here…

Leadership & People
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Article

State of Local Event Recording

Welcome to the recorded inaugural State of Local event. In this event recording, we delve into exclusive insights unveiled by Diana McMahon, Vice President of InUnison,…

Research & Trends
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