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How to Serve Last-Minute Shoppers with Less Stress

How to Serve Last-Minute Shoppers with Less Stress

Dec 21, 2025 | Learning Lab, Marketing & Growth

The holiday busy season isn’t complete without the surge of shoppers who delayed purchases, forgot a gift, or are still hunting for the perfect item for someone special. Supporting last-minute shoppers as the holiday season draws to a close not only...
Thanksgiving Weekend Brought a Modest Lift for Richmond’s Local Businesses

Thanksgiving Weekend Brought a Modest Lift for Richmond’s Local Businesses

Dec 16, 2025 | Learning Lab, Research

Results from InUnison’s second 2025 Holiday Sales Survey suggest that Thanksgiving weekend delivered a modest improvement from earlier in the season for some Richmond-area local businesses, though gains were far from universal. While national retailers continue to...
5 Small Tweaks to Boost December Sales (Without Discounts)

5 Small Tweaks to Boost December Sales (Without Discounts)

Dec 9, 2025 | Advertising, Learning Lab, Marketing & Growth

December is the peak of the holiday rush, as shoppers scramble to make their final holiday purchases, many small businesses are looking for quick and easy ways to boost their end-of-year sales. Although some businesses find that offering discounts increases sales,...
Enhancing the Holiday Customer Experience: Delight & Connection

Enhancing the Holiday Customer Experience: Delight & Connection

Dec 2, 2025 | Learning Lab, Marketing & Growth

The holiday season isn’t just about sales — it’s about connection.For local businesses, the holiday season brings more than just increased sales: It’s a time when customers are looking for warmth, connection, and memorable experiences. When faced with endless shopping...
Enhancing the Holiday Customer User Experience Through Ease & Convenience

Enhancing the Holiday Customer User Experience Through Ease & Convenience

Nov 25, 2025 | Learning Lab, Marketing & Growth, Social Media, Website

During the holiday season, customers value ease and convenience more than ever. Cultivating a smooth and seamless shopping experience is essential to any business hoping to create loyal shoppers. This is where UX comes in. UX, or User Experience, is defined as “the...
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Recent Posts

  • How to Serve Last-Minute Shoppers with Less Stress
  • Thanksgiving Weekend Brought a Modest Lift for Richmond’s Local Businesses
  • 5 Small Tweaks to Boost December Sales (Without Discounts)
  • Enhancing the Holiday Customer Experience: Delight & Connection
  • Enhancing the Holiday Customer User Experience Through Ease & Convenience

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