A second-generation sales master, Tom Rosser, grew up here in Virginia and went on to pursue a...
Strategy & Operations
Finance Tracking & Forecasting Toolkit
Take control of your numbers—so you can take control of your business. If you’ve ever felt...
How Local Businesses Are Using AI in Real, Everyday Ways
We spoke to three Richmond-based business leaders about how they’re currently using AI in their...
AI-Powered Tools for Beginners and Experts
AI isn’t just for big companies with tech budgets—it’s a practical, everyday tool for small and...
Marketing & Growth
Teaming Up For Growth (ChatGPT Worksheet)
In a region like Greater Richmond, collaboration isn’t just a buzzword—it’s how we grow stronger...
The 3 Biggest Innovation Challenges Facing Local Independent Businesses (and What to Do About Them)
Let’s Be Honest About Innovation We all want to innovate. We want to evolve, grow, and get ahead...
Innovation Doesn’t Mean Reinventing the Wheel: 3 Quick Ways to Spot Ideas Already Working Around You
Too often, innovation feels like a big, intimidating word reserved for startups or tech companies....
Real Stories
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Research & Data
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The Latest
When Plans Change: How Local Businesses Adapt and Succeed
Whether it’s an unexpected shift in demand, a supply chain disruption, or even a sudden change in the market, small businesses must pivot quickly to stay afloat. The resilience of local businesses shines through in these moments—they adjust, adapt, and move forward, often with a new perspective.
How Local Businesses Can Leverage Third-Party Research to Drive Growth
Running a successful business requires more than just hard work and intuition—it demands data-driven decision-making. But while internal data like sales numbers and customer feedback are valuable, they only tell part of the story. To truly understand your market, identify growth opportunities, and make informed strategic decisions, you need to look beyond your own business. That’s where third-party research comes in.
The Power of Community for Locally Owned Businesses
For locally owned businesses, the sense of community isn’t just a feel-good concept—it’s a strategic advantage that can fuel growth, resilience, and success.
Quick Guide: Building a Productivity Routine for Local Business Owners in Richmond, VA
As a local business owner in Richmond, VA, staying productive is key to keeping your business running smoothly and growing. With so many responsibilities—whether it’s managing employees, taking care of customers, or handling day-to-day operations—staying organized and...
Innovative Tips for Streamlining Operations
Running a successful business requires staying ahead of the curve. In 2025, innovation is the key to streamlining operations, saving time, and cutting costs. Richmond, VA, is home to a dynamic community of local business owners, and by adopting modern strategies, you...
New Year, New Goals: How to Set Business Resolutions That Stick
The start of a new year is the perfect time to reflect on your business and plan for the future. Setting resolutions can help you grow your business, improve your processes, and reach new heights.
How Small Businesses Can Use Holiday Sales Data to Plan for the New Year
The holiday season is busy for small businesses, but it’s also a great time to learn what worked well and what didn’t.
Survey Report: Business-Government Relations in the Richmond Region
Our recent survey provides a snapshot of the challenges and opportunities businesses encounter when working with local jurisdictions across the Richmond region, including insights specific to the City of Richmond’s new leadership.
Halted – Corporate Transparency Act Guide
On Tuesday, a federal judge in Texas halted the implementation of the Corporate Transparency Act (CTA)’s beneficial ownership reporting requirements.
Holiday Shipping & In-Store Pickup Tips for Local Businesses (2024)
The holiday season is a busy time for local businesses. To make sure your customers get their orders on time, it’s important to know the shipping deadlines and extra fees from the major carriers. It’s also key to make the in-store pickup process easy and fast. Here’s how to prepare for both shipping and in-store pickup during the holidays.