As we discussed in our previous learning labs, “Year-End Reflection: What to Review Now to Prepare...
Strategy & Operations
How AI Actually Works (and Why That Matters for Your Business)
Artificial Intelligence. Machine learning. Neural networks. These terms can make AI feel like...
Why Local Businesses Can Lead Innovation in Their Communities
The Local Advantage in Innovation Local businesses understand their customers’ needs better than...
Rethinking Your Business Model for Growth and Agility
What Does “Rethinking Your Business Model” Mean? A business model is how your company...
Marketing & Growth
Teaming Up For Growth (ChatGPT Worksheet)
In a region like Greater Richmond, collaboration isn’t just a buzzword—it’s how we grow stronger...
The 3 Biggest Innovation Challenges Facing Local Independent Businesses (and What to Do About Them)
Let’s Be Honest About Innovation We all want to innovate. We want to evolve, grow, and get ahead...
Innovation Doesn’t Mean Reinventing the Wheel: 3 Quick Ways to Spot Ideas Already Working Around You
Too often, innovation feels like a big, intimidating word reserved for startups or tech companies....
Real Stories
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Research & Data
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The Latest
Innovative Tips for Streamlining Operations
Running a successful business requires staying ahead of the curve. In 2025, innovation is the key to streamlining operations, saving time, and cutting costs. Richmond, VA, is home to a dynamic community of local business owners, and by adopting modern strategies, you...
New Year, New Goals: How to Set Business Resolutions That Stick
The start of a new year is the perfect time to reflect on your business and plan for the future. Setting resolutions can help you grow your business, improve your processes, and reach new heights.
How Small Businesses Can Use Holiday Sales Data to Plan for the New Year
The holiday season is busy for small businesses, but it’s also a great time to learn what worked well and what didn’t.
Survey Report: Business-Government Relations in the Richmond Region
Our recent survey provides a snapshot of the challenges and opportunities businesses encounter when working with local jurisdictions across the Richmond region, including insights specific to the City of Richmond’s new leadership.
Halted – Corporate Transparency Act Guide
On Tuesday, a federal judge in Texas halted the implementation of the Corporate Transparency Act (CTA)’s beneficial ownership reporting requirements.
Holiday Shipping & In-Store Pickup Tips for Local Businesses (2024)
The holiday season is a busy time for local businesses. To make sure your customers get their orders on time, it’s important to know the shipping deadlines and extra fees from the major carriers. It’s also key to make the in-store pickup process easy and fast. Here’s how to prepare for both shipping and in-store pickup during the holidays.
How to Build an Impactful Corporate Community Engagement Strategy
For many organizations, supporting the communities where they live, and work isn’t just a priority; it’s a strategic focus. Giving back these days involves more than just stroking a check. In today’s socially conscious business landscape, highly visible brands often find themselves fielding a steady flow of support and donation requests from community organizations.
Simple SEO Tips to Get Found on Social Media
Did you know that 46% of Gen Z prefer searching social media over traditional search engines? It’s all about using words and strategies to help more people in Richmond find your business when they search online.
Micro vs. Macro Influencers: Which is Right for Your Local Richmond Business?
One key decision local Richmond businesses face when entering the world of influencer marketing is whether to collaborate with micro-influencers or macro-influencers. Understanding the differences can help you make the best choice for your brand and maximize your marketing efforts.
Event Recap: Exploring Bank Financing Options with Village Bank
Last week, Jeff Crook from Village Bank joined us to discuss business financing options with banks. We explored three main types of financing: credit cards, lines of credit, and term loans. This session was designed to help business owners determine which option may...